Shipment Processing Time:

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method; Estimated Delivery Time; Shipment Cost:

Shipment Method will be Fedex/UPS. 

Shipping cost are calculated at Checkout and vary by region.

Delivery delays can occasionally occur.

Shipping to P. O. Boxes:

We do not currently ship to P. O. Boxes

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes:

garage-door-distributors.com  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

Garage-door-distributors.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

We currently do not ship outside the U.S.

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Delivery Costs and conditions

Garage Doors up to 18' wide and/or 8' high are Delivered free within a 50 mile radius of a distribution center.

 

Garage doors items go direct and can take approximately 8 weeks to arrive or more depending on material shortages.

If outside the free delivery zone of 50 miles from a delivery agent, you will be notified of any additonal delivery charge which will be charged at a rate of $3 per mile outside of the 50 miles.

We will not deliver a door without prior confirmation and we are sure someone will be at the address to accept delivery.

The delivery agent will call you in advance to schedule the delivery of your garage door.

We only offer a driveway delivery service and we cannot place doors in your garage or carry doors to any other location.

We offer a delivery service based on one driver and so some larger doors may require an able bodied person to assist in the unloading. We will not be able to deliver if you cannot provide our driver with assistance unloading.

You must have the means to move doors after they are unloaded.

 

We take the health and safety of our employees very seriously and they will not do anything whatsoever that may lead to an injury to themselves or others.

All methods require a signature from the householder; the person accepting the delivery must be over the age of 18 and have the express permission to sign for the goods on behalf of the purchaser.

We are happy to discuss any special requests with you on our normal contact number or via the email system.

Please help us get your door to you in good time by being flexible with our transport department when we call to arrange delivery.

Operators and parts have the normal delivery schedule.